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Privacy policy

Calvary Chapel Portsmouth (registered charity no. 1050895) runs this website. This page explains what information the site collects and what we do with it. If you have any questions, email info@calvaryportsmouth.co.uk.

No cookies, no tracking

This website doesn’t use cookies, and it doesn’t track you. Nothing is stored on your phone or computer to recognise you, and we don’t need to ask your permission, because there’s nothing to agree to.

What we count

To know whether the website is helping people, we keep simple daily totals. Each one is just a number, like “40 visits on Sunday”, with nothing that could tell us who you are:

  • Visits and pages. How many visits there were, and how many times each page was looked at. A visit is counted when you arrive from somewhere else, so the same person coming back later in the day counts again.
  • Where visits come from, in broad groups only: Google, Bing, Facebook, Instagram, YouTube, WhatsApp, typed in directly, or somewhere else. We never see the actual web address you came from.
  • A few useful taps: when a teaching is played or a notes sheet downloaded, when someone searches the teaching (just the words), adds a date to their calendar, taps a Give or WhatsApp link, or lets us know they’re coming.

Your device’s internet address passes through our web host, Cloudflare, as it does for any website. We use it for a moment, to stop the site being flooded and to count a podcast download once rather than every time an app fetches it again, and never keep it. If your browser is set to ask websites not to track you (“Do Not Track” or “Global Privacy Control”), we don’t count anything you do at all.

If you send us a message

The contact form asks for your name, email address, an optional phone number and your message. We use them only to reply to you. Messages are kept for 12 months and then deleted automatically. They are never shared or used for marketing.

Things that stay in your browser

If you listen to a teaching, the site remembers where you got to so you can carry on later. That’s stored only in your own browser, and you can clear it at any time.

Other services

  • Videos come from YouTube. Nothing loads from YouTube until you press play; after that, YouTube’s own privacy policy applies.
  • Bible verses link to Blue Letter Bible. Hovering over a reference may load a preview from Blue Letter Bible.
  • Directions open in Google Maps or Apple Maps, under their privacy policies.
  • Spam protection on the contact form uses Cloudflare Turnstile, which checks you’re not a robot without tracking you.
  • Giving online happens on our giving provider’s secure page, under their privacy policy. Gift Aid declarations are kept by our treasurer for as long as HMRC requires.

Your rights

You can ask to see the information we hold about you, to correct it, or to have it deleted: email info@calvaryportsmouth.co.uk. If you’re unhappy with how we’ve handled your information, you can complain to the Information Commissioner’s Office (ico.org.uk).